Core Practice takes your patient's data confidentiality seriously.
Your data is safeguarded with AES-256 encryption, the gold standard in internet banking security.
Perimeter fencing, guards, and locked racks protect your patients and clinic data.
Our servers are monitored 24/7. Security breaches and performance issues are caught before they escalate.
Rest easy knowing your data can be restored.
Only pay for the server space you need. We'll handle the running costs, maintenance and support.
We maintain all of our servers so you don't have to worry about hiring an IT team to handle it yourself.

Australia's only security certified ISO 27001 Dental PMS
Core Practice is the only dental PMS in Australia to proudly achieve the International Standardization ISO 27001 standard certification. This strict international standard for information security management systems is an achievement we've worked hard to accomplish for our customers.
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Did you consider storage when you first purchased your server, but never gave it a second thought until you ran out of space? One of the many benefits of online computing is the fact that you don't have physical limitations on your storage capacity, unlike your traditional server set up. Once you've realised that your traditional server is running out of space, you would have to purchase a new hard disk and have it installed onto your server. This costs money for both the hardware and the installation, not to mention the cost of down-time while the disk is being installed. This obviously becomes a problem because it means you could potentially have to stop operating just to increase your storage capacity. You'll never have to think about reaching your storage capacity again.
Owning your own servers might seem easy at first, but have you considered all the aspects of owning and maintaining them? They're not just set-and-forget. There are basic maintenance tasks to be performed regularly, as well as technical tasks when it comes time to upgrading.
Monitoring our servers is one of the easiest ways to catch an issue before it escalates. It also allows us to diagnose the issues quickly when we are aware of them. How quickly are you able to diagnose a problem when your servers are down? Are you qualified to do so, or do you need to call your support team? We use our data insights to ensure our servers are running optimally, using a range of parameters. We receive instant alerts when we're experiencing failed or unusually slow requests, attempted security breaches, as well as reaching predetermined performance and storage limits. This means that you basically have a dedicated IT team always keeping an eye out for you. We understand that you have a clinic to take care of and it's imperative to have a piece of software that you can rely on, which is why we work hard to keep you online. Our team have the tools and the intellect to quickly diagnose any server problems before they're reported and to keep you online so that your business won't have to suffer as a result.
You ask. We answer
Learn about the Security
A dedicated server is a configuration that you can request for peace of mind. It means that your group will be the only one using that server, and no one else will be able to access it other than your staff.
A custom domain is an optional extra which allows you to choose the URL (or website address) for your Core Practice database. This is useful because it will make it easier to remember your website address and make it easier for you to access it.
You own the data which is stored in your servers. If you decide to end your subscription with Core Practice, we can export and return your data to you, ready to be imported into another system.
Your data’s security is one of our main concerns. It’s transported by industry standard, enterprise-level AES-256 encrypted channels. Our datacentres employ state-of-the-art security measures to ensure that your data is inaccessible to intruders. We also utilise a comprehensive disaster recovery plan, including multiple levels of data redundancy and automatic backups which help to minimise the amount of data lost after having experienced a disaster. Learn more about our data security.
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